Voluntary Carbon Credit Offset
Price: $11
| Type | Voluntary carbon credit offset |
|---|---|
| Price | $11, flat |
| Shipped | No. Nothing is dispatched for this line. |
| Applies to | The delivery of your order |
| Optional | Yes, entirely |
Tracked delivery anywhere in Australia. Free on orders over $75; below that the only method offered is Express Delivery at $25, which is also available above the threshold as a paid upgrade. Orders are dispatched within 1 to 2 business days and arrive in 3 to 7 business days. We ship within Australia only, and the price shown is the price charged.
Under our own policy you have 30 days from delivery to change your mind on an unused item in its original packaging, with proof of purchase; you pay the return postage. Australian law gives no statutory cooling-off period for an online purchase, so that window is ours. Approved refunds are processed to the original payment method within 5 to 10 business days.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Australian Consumer Law, return postage included. Those consumer guarantees cannot be excluded and nothing on this page limits them.
About this product
Not something we post you. It is a voluntary carbon credit you can add to an order, and it is entirely up to you whether you do.
This is not a product. It is an $11 line you can add to an order if you want to offset the delivery.
It ships nothing and changes nothing else about your order.
Add it or do not; both are fine.
Delivering a parcel across Australia burns fuel. This line is an optional $11 that goes towards a voluntary carbon credit against that delivery.
It is worth being plain about what it is and is not. It is not a product, nothing arrives in the box for it, and adding it does not change the price, speed or handling of anything else in your order. It is not a certification, and we are not claiming your order becomes carbon neutral.
It is here because customers asked for a way to do it at the checkout rather than separately. If you would rather not, skip it. No part of this shop treats an order differently either way.
Still deciding?
You can change your mind. Under our own policy you have 30 days from delivery on any unused item in its original packaging; you pay the return postage. Australian law gives no statutory cooling-off period for an online purchase, so that window is ours rather than a legal right.
If it turns up faulty, damaged or not as described, that is on us. Under the Australian Consumer Law you are entitled to a repair, a replacement or a refund. We pay the return postage and nothing on this page limits any of it. Read the detail on our refunds and returns page, or ask us anything before you order.
Got questions?
A voluntary $11 contribution towards a carbon credit against the delivery of your order. It is not a product and nothing is shipped for it.
No. Nothing on this site requires it and no order is treated any differently without it.
No. There is no parcel and no item. It adds $11 to the order total and nothing to the box.
We are not claiming that. It is a voluntary contribution against the delivery, not a certification, and we do not publish an offset figure for an individual order.
Ask us before you add it and we will tell you what we know. We would rather answer the question than print a scheme name we cannot evidence on this page.
No. Delivery cost, speed and handling are exactly the same with or without it.
Yes, any order of any size. It is a flat $11 either way.
You can, though on its own it is under the free delivery threshold and the cart will add the delivery charge, which rather defeats the point. It is meant to ride along with an order.
Yes, on the same terms as the rest of the order: tell us within 30 days and we will refund it.
It is the figure this shop has always charged for it. It is a flat contribution rather than a calculation from the weight or the distance of a particular order, and we would rather say so than imply a precision we do not have.
No. There is no certificate, serial number or registry entry issued to you for an $11 contribution, and we would rather say that plainly than imply there is one.
We are not able to advise on tax. Ask your accountant, and use your order receipt as the record of what was paid.
You can increase the quantity in the cart if you want to contribute more. Nothing changes about the rest of the order.
This store does not add tax at the checkout: the price shown is the price charged, on this line and on every other.
Because the checkout has to be able to take it, and the only way to add a line to an order is for it to be a line. It behaves like a product in the cart and like a contribution everywhere else.
The offset is refunded with it, on the same 30 day terms.
The delivery. We do not make a claim about the manufacture of the goods.
Neither. It is not picked, packed or shipped, so it touches nothing in the fulfilment of your order.
No, and we would be inventing a number if we did. It is a flat contribution rather than a calculation from your particular parcel.
Email the team at the address on the contact page. A person answers, usually within one business day.
Free across Australia on orders over $75. Below that the only option is Express Delivery at $25, which you can also choose on any order as a paid upgrade. Orders are dispatched within 1 to 2 business days and arrive in 3 to 7.
Three to seven business days across Australia, after a one to two business day handling time while the order is picked and packed. Remote addresses can take a few days longer.
Yes, emailed as soon as your order ships. You can follow it on the track your parcel page. We only get the code once the parcel has left, so there is nothing to send before then.
Yes, within 30 days of delivery on an unused, unwashed item in its original packaging, and you pay the return postage. Australian law gives no statutory cooling-off period for an online purchase, so that window is ours. If an item is faulty, damaged or not as described, the Australian Consumer Law applies and we cover it.
Email us with your order number and a photograph within 7 days. We pay the return postage and the refund is processed once the item is back.
Card payment and PayPal, on a secure checkout. The price on the page is the price charged, in Australian dollars, with nothing added.
Yes, we ship Australia wide. Remote deliveries can take a few days longer than the three to seven day window.
Yes. Use the wholesale page and tell us the sizes and quantities you need, and we will come back with a quote within one business day.
Yes. Enter valued-customer at the cart for 15 per cent off.
No, this is an online shop. The Norwest office is an administration address, not a retail one.
The complete guide
You are adding $11 to your order and nothing to the parcel. It is offered against the delivery of that order and it is entirely optional.
We are not saying your order is carbon neutral, and we are not publishing a certification for this. If you want to see the underlying scheme before you add it, ask us and we will tell you what we know.
Voluntary Carbon Credit Offset sold by Mattress Protector Company Australia at mattressprotectors.net.au for $11. Not something we post you. It is a voluntary carbon credit you can add to an order, and it is entirely up to you whether you do. Delivery is free across Australia on orders over $75. Below $75 the only method offered is Express Delivery at $25. Express Delivery is also available on any order at $25 as a paid upgrade. Orders are dispatched within 1 to 2 business days and arrive in 3 to 7 business days. Returns are accepted within 30 days of delivery on an unused item in its original packaging under this shop's own policy. Australian law gives no statutory cooling-off period for an online purchase, so that window is the shop's own. Separately, the Australian Consumer Law gives you consumer guarantees that goods are of acceptable quality, fit for purpose and match their description, and a faulty, damaged or wrongly supplied item is repaired, replaced or refunded at no cost to you.
